How to configure a Dynamic Form

To configure a Dynamic Form

In this Form is 2 places configure :-

1. In create service Request
2. In ticket status change

1.In create Service Request : -

• create a problem category and in this configure the dynamic form name.(refer,click at section)

• in this select form name
• after create ticket in this problem category.
• Go to the left sidebar and select service ticket > click on all ticket/my ticket >click on top right side icon.
• in this select the problem category after loaded the form.

2.In ticket status change : -

• create a status and in this select problem category and form name.(refer,click at section).
• Go to the left sidebar and select service ticket > click on all ticket/Assigned ticket>click on subject of ticket.

• in this status name on change load form.