Ticket Types

Ticket type is used to define the type of tickets.

To create a new ticket type

After opening popup modal , fill in the all the details as follows :

• Enter a Ticket type name.
• Select a Department (refer click at section) , in This select department this department ticket display other all department ticket this type not display.and department not select so this is display all ticket.
• Select a Status :-
  1. Active :- This is active so display. 2.Inactive :- This is Inactive so not display.
• After click on save Button.

To edit a ticket type

• After open popup modal and change any details per your requirements.
• After Click on save Button.

To delete a ticket type

• After display SweetAlert confirmation then click yes so delete ticket type otherwise click on cancel.

To download a ticket type

• After download excel sheet of all Ticket types list.

To configure a ticket type